Fitness Industry Seminar

The latest research has revealed an INCREASING percentage of members LEAVING CLUBS than ever before.

 

We can all get them, we just can’t keep them!

 

This ONE day seminar for industry professionals highlights a variety of solutions to counteract this trend

 

Club Kingswood

Basildon, Essex

19 November 2013

10 a.m.- 4 p.m.

Intro from Killian Fisher

1. The UK Experience and an update of the story across the pond from I.H.R.S.A., USA and Europe.

David Minton

2. How the worlds fitness provision is changing ! A global review of the trends, changes and niches that successful operators are utilising.

Duncan Green

3. Developing Fitness Club Service Excellence and the rise of the V.I.P Member Programme.

LUNCHBREAK

Alex Owen

4. Developing The Club Kingswood Experience - How an award-winning fitness

club does it?

David Hopkins

5. The only way to ensure quality is to manage it. Best practice and innovative ideas on controlling service standards.

Kilian Fisher

6. Introducing Member experience Programmes into your club. How to adopt 4 and 6 weeks programmes into your club sales, marketing and service mix.

Killian Fisher

 

Kilian served the maximum 4 year term as an IHRSA

Board Director (Global) to June 2012 & Chairman of the Membership & Standards

Committee. He remains as an...

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David Minton

 

With 30 years experience in the health and fitness industry, David Minton, holds a unique insight and perspective on developments in the..

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Duncan Green

 

One of the most experienced operators in the industry, he has directed the growth

of a number of well known brands over his 25 years of ...

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Alex Owen

 

Started as a Personal Trainer in Los Angeles in 1989.  Came back to the UK as a Freelance Personal Trainer and Studio Instructor in London and ..

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David Hopkins

 

David has worked in the sport and leisure sector for the past 15 years, having held senior management positions for national leisure operators including Next Generation, David Lloyd Leisure and...

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